Madison, WI – Released October 5
Now in its fifth year, The AVID Awards presented by
“Delighting customers is key to gaining referrals, and Meridian demonstrates how successful a builder can be by going above merely satifying customers to the world of delight,” adds Paul Cardis, CEO of AVID Ratings.
Meridian Homes’ top areas in customer experience are:
• The contracted/projected close date
• Homebuyers’ willingness to recommend the builder to a friend
• The cleanliness of the home for review
• Homebuyers’ overall satisfaction
• The home was built to expectations
The winners and finalists of the 2007 AVID Awards presented by
AVID Ratings is a full-service customer loyalty management firm, providing enterprise customer loyalty research, organizational consulting, and proprietary solutions to the home building industry.
Surveying over 500 homebuilding companies throughout the United States and Canada, AVID Ratings maintains the largest homebuyer satisfaction database in the industry. AVID Ratings assesses homebuyers’ experience and then provides focused business solutions and training programs to improve referrals, margins, and long-term customer loyalty. In addition, AVID Ratings provides proprietary solutions and training at its AVID Leadership Conferences. For more information, visit www.avidratings.com.
Contact: Kristin Skoug, Marketing Manager, AVID Ratings, 608-824-2554 or